best free website creator


The Telephone Works has been providing telecommunication solutions for more than thirty years. In that time we have become a trusted partner for hundreds of businesses. We provide complete phone system installations, data and telephone cabling, VOIP set-ups, repairs, relocations, trouble shooting and maintenance.We can furnish your business with either new Cloud based, hosted or pre loved in-house systems, additional handsets and headsets. While we are based in Melbourne, Victoria, we have affiliates in all states ensuring we can provide a co-ordinated Australia-wide solution to your telecomunication needs. The Telephone Works provides quality advice to assist you in making informed choices to suit your immediate and future requirements.

"Design is not just what it looks like and feels like...
...Design is how it works" 

Hosted Systems

We can provide Cloud based systems from 2 to 100 extensions through reputable VoIP providers and supply quality Yealink handsets to suit your requirements. We ensure your new system will fulfil your expectations by providing comprenhensive consultation prior to installation with onoing support and service backup.

Used systems

If you are looking for a used system we can provide quality Toshiba equipment and handsets or IP handsets to anywhere. All equipment is fully cleaned, tested and has a 12 month back yo base parts warranty. We install and maintain your system to ensure maximum reliability with ongoing, on time customer service.

Upgrades & services

Looking for those hard to find additions to your existing system, whether that be handsets or equipment cards? We can source these for you. Just because your system may be 'old' it doesn't mean it's not doing all that is required of it and we can provide ongoing for many brands such as Panasonic, NEC, Toshiba etc.

Phone & data cabling

Whether it's just an additional data or phone point, or a full network infrastructure we can provide for your requirements. All installations are completed to industry standards. We can supply network peripherals such as Gigabit switches as standard or power over Ethernet variety starting from 5 ports, patch panels, patch leads etc.

Paging Equipment

Looking for just one speaker out to the despatch area or multiple speakers to your entire warehouse? We can provide for all. From 'traditional' paging amplifiers and speakers to IP system installations, we source quality equipment and will install and commission to ensure you will never be ignored.

Hotel & analogue handsets

We have provided handsets for many hotel / motel installations using only quality equipment from Interquartz and Aristel. We provide for any cordless handset installation from 1 to 5 handsets as well as long range systems up to one kilometre and also Wi_Fi handsets for in-house situations or over your network.

fibre services

Using only trusted service providers for our customers' NBN and fibre installations over many years, we can source the best solution to meet your requirements and budget. We recommend quality Dray Tek routers as they are highly configurable and bullet proof. We liase between customer and service provider, so you don't have to.


With a large range of headsets to choose from to meet your individual needs, we can provide DECT and Bluetooth models as either monaural or binaural (stereo) from quality brands such as Jabra, Sennheiser and Yealink. Depending on models of handsets, we can provide and install any ancillary devices required such as EHS adaptors or lifters.

Surveillance systems

With options of main equipments between 8 to 32 channels we can provide and install the right IVP IP based CCTV applications to your requirements. IR cameras with night vision to 50 metres including numberplate and face recognition options are available and all systems have off site, peer to peer functionality using the app for both iPhone and Android.


If you want high quality conferencing around the boardroom table we can tailor a conferencing unit to your requirements. From a basic unit that will comfortably seat 2 - 4 persons or up to 8 persons with optional extender microphones we can supply and install the right unit for you using quality equipment from such suppliers as Polycom or Panasonic.

Thanks Telephone Works!

Thank you to you and your team for the excellent advice and service you provided in getting our system up and running. Our new VOIP system is working beautifully and has already saved us a lot of money. Your team's responsiveness and patience in getting us set up was much appreciated. - Rosalind Willett | Managing Partner, Willett Marketing

We have been using the telephone works for all our phone needs for the past 3 years in our small business. It was extremely important to us to find a local business and expert in telephone networks and we certainly have found that in Noel and his fantastic service. I would have no hesitation in recommending him and his company and am grateful for the support and follow up that he provides. - Christine Grant

Noel and the team have always provided exemplary service. Initially it was just maintenance on our exisiting system but it moved into installation of an entirely new phone system, then VOIP and all the bells and whistles that go with it. They have always responded promptly, offered help on topics outside their jurisdiction, and saved us plenty of coin over the years in helping us transition to more cost effective systems. If you have a phone related need (big or small) give these guys a ring. - Julian Gordon

Telephones are so complicated now. In small business we don't have the time to faff about trying to learn all about phones, the NBN and the technology you need to make and take calls. And you aren't going to use the knowledge again before it's all out of date anyway. That's where The Telephone Works comes in. They walked us through what should have been simple: as a small business we changed NBN provider. Soooo complicated. Couldn't have done it without them. - Sara Hood

We have used Telephone Works (aka Noel Rickards) to install 2 Toshiba systems and data cables in our West Heidelberg factories during the past 15-20 years. Recently Noel, at short notice, repaired and installed a new underhouse teleohone cable so that we could continue working from home during Stage 4 of lockdown. Noel's work is always 1st class and he provides prompt attention and excellent advice. We highly recommend Noel and Telephone Works. - Graham Beitzel | Clorex Pools

We have been using Noel from Telephone works for the last three years since our phone system needed replacing then relocating system to a new office and now converting system over to VOIP. He has always been able to resolve our phone requirements in a timely manner and would recommend him to other future clients. System recommended and installed has not faltered in the above time frame - Ralph Herrmann | Director, Eastpoint Property Consultants