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The Telephone Works is an efficient, Melbourne-based phone and computer networing provider with more than thirty years experience in the industry.
Our clients trust us to supply and maintain their telecomunication requirements. We have a reputation for understanding our client's needs and for delivering afforadable soultions. Much of our new business comes fron referrals, and we are proud of to be known as Melbourne's most reliable supplier.
We can advise you on which is the best solution for you - from off-the-shelf systems to customized technology tailored to your telecommunications and networking requirements. From a simple phone system to a complex computer network we can advise, supply, install and test to ensure the system meets your expectations.
The Telephone Works can also provide pre-owned equipment if you are on a tight budget. All equipment is fully refurbished and has 3 month warranty against electronic failure which can be extended on request.TESTIMONIALS Despite many phone calls from the Tuff Tonneaus team, Telephone Works' Noel Rickards delivered nothing short of great customer service time and time again. Telephone Works' "nothing is too hard" attitude, professional advice and "top notch" customer service stood starkly apart from that of other customer service providers. Not only did they have a understanding of the ever-changing business technology, they utilized their knowledge to ensure they delivered a company-specific package that performed across the board. Nicholas Arthur
2 Industry Place Bayswater Victoria The Telephone Works has always provided us with a professional and prompt services. Their ability to respond to any technical difficulty has always been with a "Can Do" approach. We have found the Toshiba equipment to be both very reliable and user friendly. The Telephone Works technicians are more than competent with this equipment. Neil Cornell
VNS We have been dealing with the Telephone Works now for well over 10 years and now utilise them to provide for us the vast majority of our telecommunications in Victoria and interstate. Mainly supplying Toshiba CTX / CIX phone systems which we have found extremely reliable and robust and meeting all our requirements. The team at The Telephone Works have always provided sound advice, installations in a timely and efficient manner and never any "budgetary surprises". I would definitely recommend The Telephone Works Pty. Ltd. should you be needing a quality phone system along with a "No problem" attitude to customer service and backup. Paul Kartner
Systems and Projects Manager
E.E. Muir and Sons Pty Ltd.
18 Raymond Rd, Laverton Nth, VIC, 3026 Hansen Transmissions has a Toshiba phone system supplied, installed and serviced by Telephone Works. The phone system has far more capabilities than we have capacity (technically at our end) to completely utilise. So the phone system does all we need it to and a whole lot more! We have greatly appreciated the support we receive from Telephone Works and from Noel specifically. Any issues or questions that we have are quickly attended to and solved. I have no hesitation in recommending Telephone Works. Ed van Seters
Customer Service Manager
Hansen Transmissions Pty Ltd
2/88 Henderson Rd Rowville Victoria Thank you to you and your team for the excellent advise and service you provided in getting our system up and running. Our new VOIP system is working beautifully and has already saved us a lot of money. Your teams responsiveness and patience in getting us set up was much appreciated. Rosalind Willett | Managing Partner
Level 2, No. 2 Ross Place
South Melbourne Victoria 3205 Just wanted to say thank you to Noel and his team at the Telephone Works for their professional hassle free installation and service. The Toshiba system is modern, aesthetic, functional and integrates seamlessly at our work place. Glen Iris Dental
Dr Anthony Apostolakis Just a brief note to say Thank-you for your assistance over the previous 6 months whilst we were settling into our new factory. Your advice on selecting a phone system proved to be the right choice (Toshiba) with many features available. The installation of the system and all our data lines for the computer systems have been trouble free and as arranged. We have also appreciated very much the after sales service always answering those silly questions, training our staff with all the new features on the phones and offering new solutions as the business grows. Thanks again for your support and I look forward to your assistance moving forward. Margaret Smith
Bayswater North This is just a short memo to confirm that RF Industries have been using the The Telephone Works now for some 10-12 years as our preferred supplier of all our data work requirements. Our experiences with using The Telephone Works has been nothing short of impeccable, they always have a great attention to detail re the cabling projects undertaken and always deliver on time. They are very professional in their advice and have excellent customer service, and the staff are extremely professional in what they do and I would have no hesitation whatsoever in recommending their services to others. Dennis Wood
RFI Industries Pty Ltd
Bayswater Noel from The Telephone Works helped us when we needed a new telephone system for our busy legal office in the Melbourne CBD. He suggested a telephone system that would work best for us, presented a quote that we were happy with and installed the system to our satisfaction. Noel provided training and follow up consultations and has contacted us regularly to check if everything is still working according to plan. I also liked the fact that The Telephone Works is a family run business with all members of the family involved in the sales and installation process. Noel and his team were polite and patient and I am very happy to recommend this company. Terry Watson
Patrick Robinson and Co, Solicitors.